It doesn't matter if you're new to Twitter or a seasoned Tweeter, there's much more to it than many think.

Visit http://support.twitter.com/entries/166337-the-twitter-glossary to access the Official Twitter Glossary which holds literally every thing users can do on Twitter… from # to z.

The glossary contains "lingo" and vocabulary used frequently to talk about features and aspects of the Twitter service.

A Parents' Guide to facebook is designed to help parents/guardians/carers etc....

• understand what Facebook is and how to use it safely;

• become better informed; and
  

• to communicate with young Facebook users more effectively.
  

This is important because...

• if something goes wrong, we want children to come to us; and
  

• as the Internet becomes increasingly social and mobile, such guidance and support are ever more key to young people's well-being in social media and technolo...

IT Professionals: Getting started with Microsoft Office 2010

This publication provides an overview of the Microsoft Office 2010 suites and information about how to get started.

Aimed at IT pros and help desk technicians who need to provide training and support to those moving to the new version of Office; equally useful for anyone who uses Office.

• what's new, changed, and removed in Office.
  
• how to...
  • migrate data, 
  • use the new features, and
    
  • ensure compatibility between versions. ...

This Electronic Training Needs Analysis publication, from RSC Scotland North and East, provides a window on Further Education in Scotland.

Presenting valuable strategic information to decision-makers within colleges and universities, it is also a publication that external agencies and organisations interested in tertiary education should read. Although targeting FE in Scotland, the publication should be a "must read" for decision-makers across the UK.

ETNA, published in April 2010, is ...

Security and protection from lawsuits are two of the most common concerns that Learning Providers have regarding student use of cloud-based web services.

I've heard from more than one manager, practitioner etc., "We can't use Google because then we can't archive email." and "Google will steal data"; both of those statements are false.

Google has published a short whitepaper designed to address the security concerns of learning providers. The next time you are questioned about the safety...

A 'Review of Modern Foreign Languages provision in higher education in England' by Professor Michael Worton has been published.

The review, commissioned by HEFCE in response to concerns about falling student numbers and the reduction in provision, was carried out in a personal capacity by Professor Michael Worton, Vice-Provost, University College London. Drawing on a range of data, it surveys current trends and makes recommendations to...

• university language departments,
• university senior ...

'Getting Started with Second Life' is a new JISC guide written by teachers for teachers who are interested in using virtual worlds as part of their teaching. 

The aim of the guide is to...

• present the basics of getting started in Second Life,
• allow teachers to experiment with Second Life.

The guide answers a range of the most common questions as well as providing examples of how teachers are using Second Life to support their learners.