What do you do if you start a new job and find yourself in a technology rich culture, with so many IT systems around, and so many different software resources, that your head ends up buzzing?

Many managers, administrators, subject learning coaches, eGuides, practitioners, learners etc., have never used...

  • internet telephony,
  • encryption,
  • instant messaging,
  • live meeting,
  • SharePoint or
  • Groove before.

Meanwhile, those around them seem to be metaphorically whizzing along as they...

  • collabora...

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